Shipping & Delivery Policy
At Korean Glow™ (https://koreangloww.in), we partner with India's leading logistics providers to ensure your package arrives quickly, safely, and seamlessly.
1. Shipping Coverage & Charges
- Service Area: We deliver to over 19,000+ postal pincodes across all Indian states and Union Territories.
- Shipping Fee: 100% FREE SHIPPING on all prepaid orders of the Korean D-Tan Removal Cream (Pack of 2). No handling fees or hidden delivery surcharges are levied at checkout.
2. Processing & Dispatch Time
All confirmed orders are processed and handed over to our carrier partners within 24 business hours (excluding national holidays and Sundays).
3. Estimated Transit & Delivery Timelines
Once dispatched from our fulfillment hub, estimated delivery timelines are as follows:
- Tier 1 Metro Cities (Delhi NCR, Mumbai, Bengaluru, Hyderabad, Chennai, Kolkata, Pune): 2 to 4 business days.
- Tier 2 & Tier 3 Cities and Regional Areas: 3 to 5 business days.
- Remote & North-Eastern Locations: 4 to 7 business days.
4. Courier Partners
We dispatch exclusively through top-tier express courier networks, including:
- Delhivery Express
- Blue Dart Express
- Express Air Cargo
5. Order Tracking & Real-Time Updates
As soon as your parcel is scanned by the courier, you will receive an AWB (Air Waybill) tracking number. You can track your order status in real time anytime by visiting our dedicated tracking portal:
Track Your Order: https://koreangloww.in/track.html
6. Damaged or Delayed Shipments
If your package appears significantly delayed beyond standard delivery windows or shows delivery exceptions, please contact our support desk with your Order ID:
Support Email: [email protected]
Website: https://koreangloww.in
Hours: Mon – Sat, 10:00 AM – 6:00 PM IST